Answers without the runaround
Campobet Casino contact: pick the channel that fits
Reach our team by live chat, e-mail or phone, 24 hours a day, 7 days a week, and get a real reply.
Rated 4.5 by 27,121 verified players on Casinomeister
When you are playing from Australia
From a different time zone, still a local line
Keep this open on the evening you need reach, language or rules sorted from Australia.
Detail
Value
Local phone
+61 2 4954 1002
Support time zone
AEST
Languages
English, German, Finnish, Norwegian
Regulator
Tobique Gaming Commission, TGC-6338-955
Gambling help
Gambling Help Online, Lifeline Australia, BetStop
E-mail
Answer it faster
1
Your registered email address
2
The last four digits of your card
3
A screenshot of the error message
4
Your most recent transaction reference
5
The exact date of the issue
Right desk, first time
Campobet Casino department addresses, sorted
Once you have read this, you will have sent your question to the right desk first time.
Department
E-mail
General support
Document verification (KYC)
Deposits and withdrawals
Complaints
Privacy and data requests
Business and partnerships
Know when help arrives
Check who is answering and when
Reading this, you will know which channel answers fastest and when someone is there.
Channel
Time
Chat hours
24 hours a day, 7 days a week
Chat first reply
2 minutes
E-mail address
E-mail reply
4 hours
Phone number
+61 2 4954 1002
Phone waiting time
5 minutes
Time zone
AEST
Late-night questions
Quick answers on getting help
Independently Audited
Licensed Operator
9-Minute Withdrawals
01What if I need help on a Sunday night?+
Short answer: yes. Chat and email are staffed 24 hours a day, 7 days a week, so a Saturday night question reaches a person on the other side of the clock. The team works to Australian Eastern Standard Time but never sleeps on the desk.
02What happens when my documents are sent in?+
Around seventy-one hours is the usual wait, counted from the moment your documents land with the verification team. Proof of identity, proof of address and payment method confirmation each need to be clear and current. Send all three together and the clock rarely restarts.
03Why would my account be closed without notice?+
Each player may hold one account only, so duplicates are closed and the earlier account usually survives. If you want to stop playing, message the team and a cooling-off period or self-exclusion can be applied instead. Closing outright is available too, once any balance is settled.
04Can I ask for a copy of my data?+
You can, and [email protected] looks after both requests. A copy of your personal data is prepared for the account holder, and deletion is carried out unless records must be kept for licensing reasons. Reply from your registered email address so the team can confirm it is you.
05Why do you need my details again?+
The email address on the account does the job, plus your full name and date of birth. Payment references help when the question is about a deposit or withdrawal. Nobody at Campobet Casino will ever ask for your password, so treat any such request as a warning sign.
06Why should I care who licenses the site?+
Campobet Casino Ltd. holds license TGC-6338-955 from the Tobique Gaming Commission. That licence number is the reference to quote in any complaint escalated past the support team. Complaints start with support, then go to the regulator if the reply does not satisfy you.
Know the name behind it
Know who holds your money and the license
Ties into how Campobet Casino keeps its name and licence on public record for Australian players.
Detail
Value
Legal name
Campobet Casino Ltd.
Company number
367061
Address
Main Street, Tobique
Regulator
Tobique Gaming Commission
License number
TGC-6338-955
Support e-mail
Push it further
1
Get it logged
First, tell us what went wrong and what you want fixed. Support logs it, and most issues end right here.
2
Campobet Casino rechecks it
Should that fall short, ask for your case to be raised internally. A senior staff member reviews the decision you were given.
3
Take your case further
If the answer still does not sit right, take the complaint to the Tobique Gaming Commission. Bring your case reference and all prior replies.